Energia
Future power
Partnering with Ireland’s most customer-obsessed energy supplier to power up comms.
Partnering with Ireland’s most customer-obsessed energy supplier to power up comms.
Challenge
The energy industry is in a state of enormous change, with new entrants to the marketplace, more environmentally conscious consumers, and new technology changing how customers use and pay for their energy.
With customers able to switch providers with the click of a button, Energia need to engage with their customers, launch new services and stay ahead of the competition to stay relevant.
Solution
Over the past two years we have partnered with Energia on strategic communications projects including redesigning their customer lifecycle comms, campaigns and brand architecture with a focus on new technologies and markets.
Results
From a new online smart home store, to a redesigned customer rewards programme and rebranding the Energia AIL to kick off their sponsorship with the IRFU across the country we’ve helped Energia engage with their customers, launch new offers and stay relevant in a fast-changing marketplace.
