Empowering Irish Manufacturing with FactoryXChange: Leading the Digital Transformation Revolution

FactoryXChange, a new European Digital Innovation Hub (EDIH) that is helping to accelerate digital transformation and make advanced technologies accessible to manufacturing startups and SMEs across Ireland. FactoryXChange is about adopting the latest technology, advancing industries, reshaping education, and propelling society forward through technology.

FactoryXChange recognised that to drive their digital transformation mission, they needed a brand strategy that would give direction and communicate the offer with clarity, and a distinctive visual identity that would stand out in a eco-system of many business support and funding organisations. To do this we were tasked with four key deliverables:

  1. Customer first approach: Enabling a commitment to a customer centric approach that understands the needs and challenges that resonates with SME’s in the manufacturing sector.
  2. Brand strategy: We developed a process that included a series of collaborative consortium workshops that explored the brand’s essence. and identified what set them apart. The collaborative workshops provided a chance to fully understand the needs of the target audience and how we could position FactoryXChange to connect with them.
  3. Visual identity: Crafted with innovation, sustainability, and progress in mind, FactoryXChange’s visual identity incorporates design elements, a carefully chosen color palette, and a logo that stand out in the ecosystem of business support organizations. The design reflects their commitment to driving digital transformation.
  4. Tone of voice: We established a tone and voice that permeates all communication channels consistently, effectively conveying the brand’s message. This ensures a unified brand experience for all stakeholders.

Driving Digital Transformation

With input from consortium workshops and stakeholder engagement we developed four key pillars to communicate how, FactoryXChange is committed to driving digital transformation across a range of sectors:

  1. Community for Change: FactoryXChange brings together a community of businesses, innovators, and experts, all sharing a common goal – to advance digital transformation in manufacturing and beyond. This collaborative effort fosters innovation and progress.
  2. One-Stop-Shop for Digital Needs: From artificial intelligence to robotics, cybersecurity to supply chain management, FactoryXChange offers a comprehensive range of services to meet the digital needs of the SME manufacturing sector.
  3. Tech Translators: FactoryXChange goes beyond advocating for technology; they act as tech translators, bridging the gap between advanced technology and everyday people. This approach makes technology accessible, actionable, and impactful
  4. Creating a Sustainable Future: Sustainability is a cornerstone of FactoryXChange’s mission. They not only adopt advanced technology but harness it to create a sustainable future for businesses, communities, and the environment. This commitment extends to every aspect of their operations..

Positioning FactoryXChange for Success

Built around the idea of ‘Manufacturing Digital Transformation,’ FactoryXChange’s brand identity places them at the forefront of digital transformation, with a specific focus on manufacturing 4.0

The new brand identity is built on the concept of their role as a connector and catalyst for change. This informed the design of a strong and confident new logo. To ensure FactoryXChange has an accessible and simple design narrative the overall system utilises and stripped back colour palette of black and white, with a yellow and green gradient that serves as a metaphor for change and forward momentum.

The challenge was to create distance from competitors and stand apart from each individual consortium member with no single member dominating.

11 brands we designed meaningful change for in 2021

2021 was an incredibly busy year in our studio. From new faces to new projects and group Teams calls to get-togethers, it’s fair to say there hasn’t been a dull moment. As the final few weeks of 2021 fade into a brand-new year with fresh surprises in store, we’re looking back on just some of the projects that we designed meaningful change for this year. And, if you have a strategy or branding project in mind for 2022, contact us at hello@richardsdee.com and you could find yourself on our list this time next year! 

01 — Indigo

With Indigo Telecoms Group’s acquisition of our previous client 4site, we collaborated with the teams to define, design, and implement a strategic new brand built for the future of communication. By evolving the name to simply Indigo and the positioning to ‘Engineering a Digital Future’, as well as crafting an identity reflecting the new company’s three core offerings, a colour palette reflecting and complementing their name, a digital stream representing a future of limitless possibilities, and a brand voice and messaging deeply rooted in their core values, we helped set Indigo on their path to accelerating their growth strategy.

02 — Reitigh

2021 also saw us win new clients such as Reitigh, one of Ireland’s leading software companies solving the most complex processing challenges in financial services for banking, investment, and insurance enterprises. We worked closely with their leadership team to devise a unique  set of values, a brand purpose, and a compelling promise as well as a strong design system and laser-focused messaging that brought their approach of ‘Always Simplifying’ to life. Plus, in the spirit of the festive season, we were even nominated for an ICAD Bell for our work! View more work here →

03 — Kerry

This year we helped Kerry look Beyond the Horizon with their stunning new pattern. Built in four layers to reflect Kerry’s From Food, For Food heritage, their strength in people, their  unrivalled capacity for innovation, and their promise to reach over 2 billion people with sustainable nutrition solutions by 2030, the new hand-illustrated pattern brings their brand to life in miniature wherever it’s used. View more work here →

04 — MII

One of our biggest projects of 2021 was our rebrand of MII. Building on the brand strategy developed by Genesis, we delivered a revitalised visual and verbal identity system across the MII brand from the mark to a suite of impactful typefaces and the website to event naming. By amplifying MII’s role as the voice of authority for marketing in Ireland and an accelerator of marketing talent, we equipped the team with a brand that evokes their limitless ambition and radiates confidence. Read our full case study here →

05 — HOHR

2021 saw us appointed as Brand Partners to the Leadership team at the €1.6bn entrepreneurial powerhouse House of HR. Our challenge was to redevelop the Purpose, Vision, Mission and Values and crystalise these into a powerful creative strategy and identity system. Our solution was a rebellious and powerful system connected deeply to the brand we had defined previously, setting House of HR up for a bold and impactful future. Read our full case study here →.

06 — St. Vincent’s

For the third year running we produced St. Vincent’s Healthcare Group’s annual report. Designed around the theme of ‘Next Steps: Towards the Future of Healthcare’, we collaborated closely with the team at St. Vincent’s to deliver artwork and final layout for 2020’s report. 

07 — Fáilte Ireland

2021 also saw us refresh the brand identity of Fáilte Ireland, Ireland’s national tourism authority. Building on the strength of the iconic shamrock, we imbued the revitalised logo with a sense of authority by reaching back to the classic identity born in the 1960s, as well as modernised the identity by refreshing the typeface, harmonising the colours with Fáilte Ireland’s regional brands, and reversing the mark from a negative shape (white) to a positive shape (green). Rich in storytelling, the new logo asserts Fáilte Ireland’s role as the trusted shaper of the tourism industry in Ireland. View more work here →

08 — Energia

2021 marked another busy year with one of our closest clients, Energia. As their longstanding brand partners, this year we collaborated on a range of exciting projects that unifies their brand experience across all channels and underpinning their mission. We have a number of interesting Energia projects on the go in our studio for 2022 in what will be a challenging start of the year for the energy sector.. View more work here →

09 — Irish Water

2021 also saw a stunning new photography project take off with our friends at Irish Water. Together, we embarked on a project to update Irish Water’s image bank to capture the scale and breadth of their investment in Ireland’s water infrastructure. In 11 days, across 28 locations around Ireland, we collaborated with photographer Keith Arkins to capture aerial and ground photography that visually evoked Irish Water’s national status from coast to coast.

10 — Childline

Just over a year ago, we won one of the most meaningful rebrands of 2021 – ISPCC Childline. Selected as brand partners to Ireland’s largest children’s charity, the past year saw us enter the worlds of children and ISPCC Childline teams across Ireland through workshops to discover how we could help ISPCC and their service Childline reclaim their roles as children’s advocates and allies. By crafting a visual and verbal identity deeply rooted in the vernacular of children while clarifying the relationship between the brands, ISPCC and Childline are established as the definitive destinations for resilience and support for generations of children to come.

11 — Studio Photoshoot

Earlier this year when we had the chance to safely – if briefly! – get back into the office, we took the opportunity to refresh our RichardsDee photography with the brilliant Josh Mulholland. Check out our sweet O’Connell Street space and the wonderful faces new and familiar that make it such a meaningful place to be. All it’s missing is a Christmas tree!

Digital heritage and Saint Patrick’s Cathedral

Saint Patrick’s Cathedral, one of Ireland’s leading visitor experiences welcomes almost half a million tourists and schoolchildren annually. We have been working with Saint Patrick’s on it’s identity and communications and were delighted to have played a role in its first real move into technology.

This week the Cathedral launched it’s new ‘Discovery Space’ in the south transept which is designed to bring a more interactive and immersive experience to the 800 year old building and its history. We worked closely with the internal team to translate core elements from the new identity system across a large touchscreen table and other digital devices which offer photography, audio and information on the cathedral’s layout, history and heritage.

We developed communications for the wonderful new Discovery Boxes that launched on the day which are specifically designed to engage young visitors. The Discovery Boxes are built using recycled wood from the cathedral’s disused pews and contain games encouraging children to Build A Cathedral and Try Brass Rubbings.

Few can claim to work with an 800 year old cathedral and we’re looking forward to sharing the new brand identity and communications in coming weeks.

Photography credit: The Irish Times